Digital Platforms & Market Exposure

Defending platform, online marketplace and consumer-facing obligations in complex digital ecosystems

At Nikolinakos & Partners, we establish integrated governance for digital platforms, marketplaces, social media, and e-commerce operations, ensuring full compliance with DSA/DMA obligations, consumer protection laws, advertising rules, and cybersecurity standards. By combining legal expertise with technical validation from NETMODE Lab (NTUA), we assess platform architecture, data processing workflows, and algorithmic transparency to deliver solutions that are rigorously tested for operational integrity and regulatory adherence.

A core element of our approach is Structured Platform Risk & Complaint Management. We proactively handle user complaints, regulatory inquiries, and operational incidents, documenting all actions, optimizing workflows, and liaising with supervisory authorities. This ensures that platforms are resilient to regulatory scrutiny, compliant with obligations, and prepared for high-stakes disputes.

Key Legal & Technical Capabilities:

Representing our clients before Hellenic DPA and Cybersecurity Authorities, sectoral regulators and national civil and administrative courts
Platform liability and content moderation duties: illegal content handling, notice-and-action mechanisms, trusted flaggers
Marketplace obligations: trader traceability, product compliance, consumer transparency
Social media governance: systemic risk assessments, algorithmic transparency, advertising disclosures
E-shop compliance: consumer rights, pricing transparency, unfair commercial practices, product safety
Advertising & influencer marketing compliance, including dark-pattern restrictions
Data protection and cybersecurity compliance
Internal governance, policies, and reporting obligations

Advanced Technical Oversight

Working alongside NETMODE Laboratory (NTUA), we review platform architecture, optimize content moderation processes, and implement automated auditing and risk-tracking mechanisms, equipping your platforms with cutting-edge technical controls fully aligned with compliance obligations.
Key Benefits :
- Comprehensive coverage of digital regulatory obligations across platforms, marketplaces, social media, and e-commerce
- Technically validated and litigation-ready, leveraging NETMODE Lab expertise
- Flexible engagement: full-service or complementary support to internal teams

Deliverables

Training
DSA/DMA compliance and risk assessment reports
Platform governance, content moderation, and consumer protection policy suite
Incident, complaint, and regulatory inquiry management workflows
Risk assessment and mitigation plans
Technical review and automation support

Litigation Representation

We represent our clients before:

Hellenic DPA and Cybersecurity Authorities, sectoral regulators and national civil and administrative courts.

We handle:

Complaints; Investigations & Audits; Supervisory inquiries; Enforcement actions; Appeals against fines; Emergency injunctions.

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Nikolinakos & Partners Law Firm

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