Operating digital platforms, online marketplaces, and social media services in the European Union requires navigating a complex regulatory landscape shaped, inter alia, by the Digital Services Act (DSA), Digital Markets Act (DMA), GDPR, Cybersecurity obligations, the EU AI Act, consumer protection law, the evolving E-Commerce and Digital Business framework as well as the forthcoming EU product liability regime.

Our practice provides litigation / dispute resolution support as well as strategic and operational guidance to help platform operators implement scalable, auditable governance frameworks that align regulatory obligations with business objectives. We support our clients in managing systemic risks, anticipating regulatory scrutiny, and engaging confidently with national and EU authorities.

Being a specialized litigation firm, we serve as a shield for our clients (including digital platforms, marketplaces, social media) by navigating the intersection of national jurisprudence and evolving EU regulations. We provide high-stakes representation in disputes involving content moderation, algorithmic accountability, and platform liability, defending clients against complex claims related to digital harms. By combining technical literacy with deep procedural expertise, we represent platforms before both civil courts and National Regulatory Authorities, ensuring that our clients’ global terms of service are balanced effectively against local legal requirements to minimize enforcement exposure.

Beyond the courtroom, our specialized litigators provide proactive risk-mapping and dispute resolution strategies tailored to the unique ecosystem of online marketplaces and social media. We advise on the litigation risks of launching new features—such as AI-driven recommendations or fintech integrations—and handle sensitive matters involving data breach litigation and antitrust challenges. In the event of regulatory investigations, we manage the entire lifecycle of the dispute, from initial discovery to final settlement negotiations, ensuring that the platform’s operational continuity and brand reputation remain intact.

With regard to regulatory governance and strategic compliance, we ensure that our clients’ operations are fully aligned with the dense web of evolving regulations, such as the Digital Services Act (DSA), the Digital Markets Act (DMA), and the AI Act. We provide comprehensive compliance audits that translate abstract legal requirements into actionable technical specifications for content moderation systems, transparency reporting, and user interface design.

Our Expertise

We advise on the full lifecycle of platform compliance, combining legal insight, regulatory know-how, operational implementation, and vast litigation/representation expertise and experience:

• Disputes/litigation before regulatory authorities and civil and administrative courts
• Regulatory governance and strategic compliance
• Governance frameworks under the DSA, including notice-and-action mechanisms and reporting obligations
• Internal compliance function setup
• Systemic risk assessments and mitigation planning
• User complaint-handling and redress systems, including dispute management
• Algorithmic transparency and disclosure documentation
• DMA compliance for gatekeepers, including interoperability requirements
• Data Act compliance and interoperability readiness
• Modernisation of platform terms, user policies, and engagement frameworks
• Representation before Digital Services Coordinators and the European Commission

Sector Coverage

We work with a wide range of digital ecosystem participants, including:

• Online platforms, marketplaces, and intermediaries
• Social media and content-sharing platforms
• App stores, software distributors, and hosting services
• Streaming and video-on-demand services
• Online gaming, betting, and interactive entertainment platforms
• Advertising technology and digital marketing platforms
• Platforms designated, or at risk of designation, as VLOPs or VLOSEs

Legal & Technical Expertise – In Cooperation with NETMODE Laboratory (NTUA)

In partnership with NETMODE Laboratory (National Technical University of Athens), we combine legal analysis with technical expertise to deliver compliance solutions that are scalable, auditable, and regulator-ready.

Our collaboration covers:

• Platform architecture reviews
• Automation and algorithmic transparency support
• Content moderation workflow optimisation
• Logging, audit trail, and risk-mitigation automation
• Data Act interoperability readiness assessments